Privacy Policy

Our contact details

Name: Manta Properties Ltd
Address: Office 136, 5 High Street, Maidenhead, Berkshire, SL6 1JN
Phone Number: 01628 303 203

The type of personal information we collect

We currently collect and process personal identifiers, contacts and characteristics (for example, name, postal address, telephone number, mobile phone number, and email address) which are provided through contact forms and email messages sent to us by you.

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.

How we get the personal information and why we have it

The main way that we collect your personal information from you is when you provide it to us. This could be through our website or when communicating with us, either in person, via email or on the telephone.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To communicate with you
  • To provide you with information or advertising relating to our products or services (when in line with the preferences you have shared with us).

We use the Device Information that we collect to help us screen for potential risk and fraud and more generally to improve and optimise our site. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us on email address contact@mantaproperties.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored. We keep your personal information for 5 years. We will then dispose your information by deleting all the records from our systems.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us by email on contact@mantaproperties.co.uk, by phone on 01628 303 203 or by post on Office 136, 5 High Street, Maidenhead, Berkshire, SL6 1JN if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by email on contact@mantaproperties.co.uk, by phone on 01628 303 203 or by post on Office 136, 5 High Street, Maidenhead, Berkshire, SL6 1JN

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk